A complaint has been filed with the Labour Standards Division of Nova Scotia against the Sydney Call Centre for breaching provincial labor laws. I should know. I filed it. I sent my four-page complaint with more than 40 supporting documents on October 2, alleging the center, which employs over 600Read More

On January 15, NSBI issued the following press release: Nova Scotia Business Inc. (NSBI) has approved a business development incentive in the form of an innovation rebate for Canadian Maritime Engineering Limited. For over 30 years, the company has serviced a range of marine and industrial companies including machining, mechanical,Read More

I have been thinking about the call center industry a lot lately, thanks largely to our local Chamber of Commerce Newsletter daily newspaper which will keep printing headlines like the one last week proclaiming that workers receiving their first paychecks from the Sydney Call Centre were “on cloud nine.” Don’t misunderstandRead More