Employment & Training

The Coming Automation of Call Centers?

The Coming Automation of Call Centers?

June 19, 2019 at 11:47 am

I was listening to an interview with businessman Andrew Yang, one of the many Democratic presidential candidates in the US, during which he listed the jobs he felt were most vulnerable to automation in the near future (it was part the case he was making for a basic annual income).Read More

Fast & Curious: Short Takes on Random Things

Fast & Curious: Short Takes on Random Things

February 15, 2019 at 9:40 am

Better than a poke in the eye Does anyone else find it funny that our globe-trotting, international port promoter may be, even as we speak, sitting in a tree in Florida? I’ve been following Albert Barbusci’s progress in taking over a bankrupt extreme adventure course in Hernando County, Florida, and thisRead More

Calling Illinois: US ServiCom Workers Talk Bankruptcy, Bouncing Checks

Calling Illinois: US ServiCom Workers Talk Bankruptcy, Bouncing Checks

December 12, 2018 at 2:49 pm

ServiCom, as most readers surely know by now, did not just operate the call center in Sydney. The company also had a call center in Rockford, Illinois (175 Executive Parkway) and two in the nearby town of Machesney Park, Illinois (10100 Forest Hills Road and 9942 N. Alpine Road). OnRead More

Letter to the Editor: From Here to Diversity?

Letter to the Editor: From Here to Diversity?

August 8, 2018 at 11:32 am

I am writing this letter as a follow up to my letter printed in the Spectator on 6 June 2018 regarding staffing at CBRM. Since then, CBRM posted a call for expression of interest from citizens willing to serve on the CBRM Diversity Committee and as a result the followingRead More

Pipefitter/welder at work. (Photo by Brainass, own work, CC BY-SA 3.0 https://creativecommons.org/licenses/by-sa/3.0, via Wikimedia Commons

NOW Something Totally Different?

March 28, 2018 at 11:47 am

Remember I told you about the provincial government subsidizing the wages paid by Marine Recycling Corporation to some of its workers? The Ontario-based shipbreaking company operating out of Sydport is benefiting from a program called New Opportunities for Work (NOW) which, according to the Department of Labour and Advanced TrainingRead More

Immigration: CBRM Councilor Calls for CB Nominee Program

Immigration: CBRM Councilor Calls for CB Nominee Program

November 1, 2017 at 12:08 pm

Editor’s Note: This is the first in what will be a series of articles on Cape Breton and immigration.  CBRM District 8 Councilor Amanda McDougall thinks Cape Breton needs its own Nominee Program for immigrants and on October 16th, she shared that opinion with the Parliamentary Standing Committee on CitizenshipRead More

WIPSI Revisited: New Totals, New Names

WIPSI Revisited: New Totals, New Names

August 16, 2017 at 11:45 am

Remember WIPSI? I know it sounds like a toy from the ’70s — a plastic lemon you’d tether to your ankle and skip over, maybe — but it’s actually Nova Scotia’s Workplace Innovation and Productivity Skills Incentive program. I wrote about it way back in June after stumbling upon aRead More

DIY Government-Funded Training?

DIY Government-Funded Training?

June 28, 2017 at 12:15 pm

Nova Scotia’s Workplace Innovation and Productivity Skills Incentive (WIPSI) program (which could also be called the “Let a Thousand Consultancies Bloom” program) has existed since 2010 and since 2014 has been “an initiative of the Canada-Nova Scotia Job Grant.” The program gives Nova Scotia “[b]usinesses, social enterprises and revenue-generating non-for-profitRead More