Contact Center

Fast & Curious: Short Takes on Random Things

Fast & Curious: Short Takes on Random Things

June 14, 2019 at 9:34 am

Grandstanding Okay, so on Tuesday, as I was burrowing through the documents I’d received from the feds relating to the 2012 sale of the Royal Cape Breton Yacht Club, I thought I might try to follow the CBRM Council meeting about the library at the same time. (You know howRead...

How Big is Nova Scotia’s Call Center Industry?

How Big is Nova Scotia’s Call Center Industry?

January 23, 2019 at 1:02 pm

I have been thinking about the call center industry a lot lately, thanks largely to our┬álocal Chamber of Commerce Newsletter daily newspaper which will keep printing headlines like the one last week proclaiming that workers receiving their first paychecks from the Sydney Call Centre were “on cloud nine.” Don’t misunderstandRead More