It’s toady time! I confess: I find Anthony Marlowe — CEO of MCI, savior of the Sydney Call Centre — fascinating. So much so that whenever things are slow, or I’m in need of distraction, I tune in to his Twitter stream to see what he’s been getting up to.Read More

MAGAA So, this happened: “Make America Great Again, Again?” In case you’ve forgotten, that’s Anthony Marlowe, the Iowa businessman who bought the Sydney Call Centre in 2019. Julia Marlowe is his wife, who has been appointed deputy White House liaison in the US General Services Administration (GSA). Here’s a descriptionRead...

Snowing on our parade The fall-out over the CBRM’s decision to cancel night parades continues to land — most recently on the editorial pages of the Cape Breton Post where District 12 Councilor Jim MacLeod published a mea culpa on Wednesday for remarks he’d made to CTV news in November.Read More

I was listening to Intercepted, a podcast from The Intercept news outlet, on Wednesday and heard an interview with Emily Guendelsberger, a Philadelphia-based journalist who has written a book called  On the Clock, What Low-Wage Work Did to Me and How It Drives America Insane. The interviewer, Jeremy Scahill, explainedRead...

On January 15, NSBI issued the following press release: Nova Scotia Business Inc. (NSBI) has approved a business development incentive in the form of an innovation rebate for Canadian Maritime Engineering Limited. For over 30 years, the company has serviced a range of marine and industrial companies including machining, mechanical,Read More

I have been thinking about the call center industry a lot lately, thanks largely to our local Chamber of Commerce Newsletter daily newspaper which will keep printing headlines like the one last week proclaiming that workers receiving their first paychecks from the Sydney Call Centre were “on cloud nine.” Don’t misunderstandRead More