September 2, 2020 at 12:51 pm
It’s toady time! I confess: I find Anthony Marlowe — CEO of MCI, savior of the Sydney Call Centre — fascinating. So much so that whenever things are slow, or I’m in need of distraction, I tune in to his Twitter stream to see what he’s been getting up to.Read More
December 6, 2019 at 9:26 am
Snowing on our parade The fall-out over the CBRM’s decision to cancel night parades continues to land — most recently on the editorial pages of the Cape Breton Post where District 12 Councilor Jim MacLeod published a mea culpa on Wednesday for remarks he’d made to CTV news in November.Read More
October 30, 2019 at 1:54 pm
I was listening to Intercepted, a podcast from The Intercept news outlet, on Wednesday and heard an interview with Emily Guendelsberger, a Philadelphia-based journalist who has written a book calledĀ On the Clock, What Low-Wage Work Did to Me and How It Drives America Insane. The interviewer, Jeremy Scahill, explainedRead...
February 6, 2019 at 11:38 am
On January 15, NSBI issued the following press release: Nova Scotia Business Inc. (NSBI) has approved a business development incentive in the form of an innovation rebate for Canadian Maritime Engineering Limited. For over 30 years, the company has serviced a range of marine and industrial companies including machining, mechanical,Read More
January 23, 2019 at 1:02 pm
I have been thinking about the call center industry a lot lately, thanks largely to ourĀ local Chamber of Commerce Newsletter daily newspaper which will keep printing headlines like the one last week proclaiming that workers receiving their first paychecks from the Sydney Call Centre were “on cloud nine.” Don’t misunderstandRead More