Post Tagged with: "stress"

Confessions of a Call (Center) Girl

Confessions of a Call (Center) Girl

November 11, 2020 at 10:21 am

A complaint has been filed with the Labour Standards Division of Nova Scotia against the Sydney Call Centre for breaching provincial labor laws. I should know. I filed it. I sent my four-page complaint with more than 40 supporting documents on October 2, alleging the center, which employs over 600Read More

On the Clock: The Local Angle

On the Clock: The Local Angle

October 30, 2019 at 1:53 pm

Earlier this year, acting on a tip that ambulances were being called quite frequently to what is now known as the Sydney Call Centre (although for most of the period for which I requested figures, it was the ServiCom call center), I FOIPOPed the Nova Scotia Department of Health toRead More

The author. (Photo by Madeline Yakimchuk)

Bean There (And Back Again)

October 18, 2017 at 11:50 am

Sorry for the radio silence here. I have been ill — in the hospital actually. Nothing serious or life-threatening, my nice Doctor says stress and overwork. Working 16-hour days, seven days a week for four months straight was not a good idea. Turns out I am not superwoman. Crap. IRead More