NSBI

On the Clock: Stress and the Cyborg Job

On the Clock: Stress and the Cyborg Job

October 30, 2019 at 1:54 pm

I was listening to Intercepted, a podcast from The Intercept news outlet, on Wednesday and heard an interview with Emily Guendelsberger, a Philadelphia-based journalist who has written a book calledĀ  On the Clock, What Low-Wage Work Did to Me and How It Drives America Insane. The interviewer, Jeremy Scahill, explainedRead...

How Big is Nova Scotia’s Call Center Industry?

How Big is Nova Scotia’s Call Center Industry?

January 23, 2019 at 1:02 pm

I have been thinking about the call center industry a lot lately, thanks largely to ourĀ local Chamber of Commerce Newsletter daily newspaper which will keep printing headlines like the one last week proclaiming that workers receiving their first paychecks from the Sydney Call Centre were “on cloud nine.” Don’t misunderstandRead More