Business Nova Scotia

The Coming Automation of Call Centers?

The Coming Automation of Call Centers?

June 19, 2019 at 11:47 am

I was listening to an interview with businessman Andrew Yang, one of the many Democratic presidential candidates in the US, during which he listed the jobs he felt were most vulnerable to automation in the near future (it was part the case he was making for a basic annual income).Read...

Three Cheers for Corporate Welfare!

Three Cheers for Corporate Welfare!

February 6, 2019 at 11:38 am

On January 15, NSBI issued the following press release: Nova Scotia Business Inc. (NSBI) has approved a business development incentive in the form of an innovation rebate for Canadian Maritime Engineering Limited. For over 30 years, the company has serviced a range of marine and industrial companies including machining, mechanical,Read More

How Big is Nova Scotia’s Call Center Industry?

How Big is Nova Scotia’s Call Center Industry?

January 23, 2019 at 1:02 pm

I have been thinking about the call center industry a lot lately, thanks largely to our local Chamber of Commerce Newsletter daily newspaper which will keep printing headlines like the one last week proclaiming that workers receiving their first paychecks from the Sydney Call Centre were “on cloud nine.” Don’t misunderstandRead More

Creditors’ Committee Will Do ‘Whatever They Can’ to Help ServiCom Workers

Creditors’ Committee Will Do ‘Whatever They Can’ to Help ServiCom Workers

December 12, 2018 at 2:51 pm

Jeff Sklarz is the New Haven, Connecticut-based attorney representing the unsecured creditors’ committee in the JNET Communications (parent company of ServiCom) bankruptcy case. I talked to him on Monday about the JNET bankruptcy and I’m combining what he told me with some information I dug up myself to help youRead More

Whither Destination Cape Breton Association?

Whither Destination Cape Breton Association?

November 28, 2018 at 12:36 pm

Tourism Nova Scotia announced visitor traffic numbers to the end of September 2018 this week and it’s not happy news for Cape Breton: licensed room nights sold between January and September this year totaled 367,000 — down 6% over 2017 — and the occupancy rate stood at 53% — downRead More

To P3 or Not to P3: That is the Question (Part I)

To P3 or Not to P3: That is the Question (Part I)

October 10, 2018 at 12:28 pm

In a “classical” [private-public-partnership or P3], a government typically uses a consortium of private sector firms to finance, design, construct, operate and maintain some new physical public infrastructure. Despite the increasing use of [P3]s, evidence shows that many [P3]s have produced unsatisfactory outcomes, including high transaction costs and project bankruptcy.Read More

To P3 or Not to P3: That is the Question (Part II)

To P3 or Not to P3: That is the Question (Part II)

October 10, 2018 at 12:26 pm

You probably just read Part I of this P3 Hospitals article, but in case you then took a juice break, or a yoga break, or a few minutes to breathe deeply or pound a couple of shots of tequila, let me remind you why, according to Premier Stephen McNeil, hisRead More

Rural Broadband: ‘Fiber is the Only Future-Proof Solution’

Rural Broadband: ‘Fiber is the Only Future-Proof Solution’

June 13, 2018 at 12:06 pm

In writing about the provincial government’s latest rural broadband promises last week, I cited the example of Yarmouth County’s Cedar Lake Wireless Cooperative. The group received a grant of $41,879 under the province’s Municipal and Community Rural High-Speed Internet Funding Program to bring high-speed internet service to the community and, to date, has connectedRead More